Hotel Elephant Bay Pinnawala , Pinnawala (Kegalle)
About the Hotel
Hotel Elephant Bay is situated 2.5 miles from the Pinnawala Elephant Orphanage, providing guests with unique opportunities to observe and interact with elephants. Built along the serene banks of the Maha Oya River, the hotel is surrounded by lush tropical gardens, enhancing its laid-back atmosphere. This hotel serves as an excellent base for exploring nearby cities like Kandy and Nuwara Eliya. The property features a range of amenities designed for relaxation and convenience, including a rooftop terrace and an outdoor infinity pool.
Location
Located a convenient 2-hour drive from Colombo and Bandaranaike International Airport, the hotel is easily accessible for travelers. It is positioned just a few kilometers away from local attractions such as the Rambukkana Railway Museum and numerous elephant-related experiences. For easy exploration of the area, bicycle rental facilities are provided, enabling guests to enjoy the scenic beauty of Pinnawala and beyond.
Rooms
All guest rooms at Hotel Elephant Bay are equipped with premium bedding, air conditioning, and a flat-screen cable TV. Many rooms feature large private balconies with spectacular views of the Maha Oya River. Guests can stay connected with complimentary Wi-Fi access and store their valuables in in-room safes. Each room also includes a private bathroom with modern amenities such as complimentary toiletries and a tea/coffee maker.
Eat & Drink
The hotel offers complimentary breakfast served in its casual, forest-view restaurant. Guests may enjoy a variety of international dishes at the Ivory Inn Restaurant, which caters to diverse tastes. A bar/lounge is available for guests looking to unwind with a drink. Additionally, outdoor barbecue facilities enhance the dining experience.
Leisure & Business
Hotel Elephant Bay provides leisure options such as an outdoor pool, a children’s playground, and facilities for activities like cycling and fishing. The indoor lounge offers a warm and welcoming atmosphere for guests to recuperate after a day of sightseeing. A business center is available to meet the needs of business travelers, and daily manager's receptions provide opportunities for networking.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Currency exchange
- ATM/Cash machine
- Fire extinguishers
Sports & Fitness
- Cycling
- Badminton
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Plunge pool
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms offered a unique view of bathing elephants and were complemented with balloons, which was delightful. However, there were issues with the toilet not working. The service was a blend of unprofessional behavior from the Housekeeping Manager and untrained waiters, but some staff members had the correct attitude for hospitality. The location was picturesque, right on the banks of the river where elephants bathe. The dining experience, although included healthy snacks, was not exceptional. The facilities were adequate, although there was room for improvement.
The hotel offers a breathtaking view of bathing elephants, providing a unique and memorable experience. The service is exceptional, with the Housekeeping Manager going above and beyond, but some minor language barriers with restaurant waiters. The location is unbeatable, right on the banks of the river surrounded by picturesque greenery. The dining experience is fantastic, especially with delicious tandoori dishes available. The facilities are top-notch, ensuring a comfortable and luxurious stay.
The hotel offers stunning views of bathing elephants, but the service can be lacking at times. The location inside the sanctuary is truly unique, while the dining options are limited. The facilities are well-maintained and provide a comfortable stay overall.
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